Conditions of Use

Online

Shopping for tires and wheels has never been so easy. Choose the tires or wheels offered according to the manufacturer, model, and year of your vehicle or simply by entering the size of your tires. ClickTire uses high technology to provide security and respect when shopping online. Consult our confidentiality policy for more details.

By telephone

If you prefer ordering by telephone, don’t hesitate to call us at 450-641-2100. We will have the pleasure to serve you. .

In Store

Feel free to come in person to place your orders, located at:

clicktire.com
450-641-2100
1240 Graham Bell Suite #1
Boucherville, Qc, Canada
J4B 6H5

Consult our opening business hours.

Online payment

We guarantee you total security and confidentiality of all information provided by our clients by using Paypal, a system with great security and reputation.

Price policy and adjustments

ClickTire is constantly adjusting its prices and policies. From time to time, errors in the typography or price lists might occur. In these situations, ClickTire reserves the right to cancel all orders where an evident error occurred. We also reserve the right to cancel any order if a product is no longer available, is out of stock or in final liquidation, even if it was indicated otherwise on the web page, due to the delay in the product adjustements on the webpage.

All orders must be approved by an agent before they are considered valid. Approval will be done by e-mail or telephone.

Payment options

We accept the following credit cards for online payment: Visa and Master Card. We also accept payments via Paypal. In store, we accept only Visa and Master Card. However, it is possible to pay cash and interact as well.

Taxes

For clients in Québec, provincial and federal taxes are applicable. For all orders outside of Québec, only federal taxes are applicable.

Confidentiality

We take into consideration the importance of clients’ personal information and we will respect them. This is why we have very strict security measures on our web page.

How do we use this information?

We collect personal information in order to offer more personalized customer service. This information can be used in order to contact you or deliver the products. ClickTire does not authorize access to this personal information to anyone under any circumstances, except in the case of fraud or for legal reasons.

Secured payment

All transactions made on the site clicktire.com are 100% carried out by the Paypal site.

Under no circumstances will ClickTire have access to your bank information such as your credit card number, bank number or any other information. For more information, please visit the Paypal website.

ClickTire Guarantee

We guarantee that your online order will be compatible with the manufacturer, model, and year of your vehicle as specified.

Tires and wheels are guaranteed by the guarantee provided by the manufacturer. In case of defective products, if the guarantee is applicable, the product will be exchanged automatically. The delivery fees and other additional fees are at the clients’ disposition.

For all guarantee problems, please contact a ClickTire representative.

Shipping & Returns

We do not offer delivery services. All items will have to be picked up or installed in-store.

 

Conditions of Use

Last updated: September 27, 2014

Welcome to clicktire.com (the “clicktire.com site”).9230-0177 Quebec Inc., and/or its affiliates (“clicktire.com”) provide website features and other products and services to you when you visit or shop at the clicktire.com site, use clicktire.com products or services, use clicktire.com applications for mobile, or use software provided by clicktire.com in connection with any of the foregoing (collectively, “clicktire.com Services”). clicktire.com provides the clicktire.com Services subject to the following conditions.

By using clicktire.com Services, you agree to these conditions. Please read them carefully.

We offer a wide range of clicktire.com Services, and sometimes additional terms may apply. When you use an clicktire.com Service, you also will be subject to the guidelines, terms and agreements applicable to that clicktire.com Service (“Service Terms”). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

Electronic Communications

When you use any clicktire.com Services or send e-mail to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the clicktire.com site or through the other clicktire.com Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included in or made available through any clicktire.com Service–such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software–is the property of clicktire.com or its content suppliers, and is protected by Canadian and international copyright laws. The compilation of all content included in or made available through any clicktire.com Service is the exclusive property of clicktire.com and protected by Canadian and international copyright laws.

Trademarks

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any clicktire.com Service are trademarks or trade dress of clicktire.com, Inc., or its affiliates, in the United States and other countries. clicktire.com, Inc.’s trademarks and trade dress may not be used in connection with any product or service that is not clicktire.com, Inc.’s or its affiliates’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits clicktire.com, Inc. or its affiliates. All other trademarks not owned by clicktire.com, Inc. or its affiliates that appear in any clicktire.com Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by clicktire.com or its affiliates.

Patents

One or more patents owned by clicktire.com apply to the clicktire.com Services and to the features and services accessible via the clicktire.com Services. Portions of the clicktire.com Services operate under license of one or more patents.

Licence and Access

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, clicktire.com or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the clicktire.com Services. This licence does not include any resale or commercial use of any clicktire.com Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any clicktire.com Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by clicktire.com or its licensors, suppliers, publishers, rightsholders, or other content providers. No clicktire.com Service, nor any part of any clicktire.com Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of clicktire.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of clicktire.com without express written consent. You may not use any meta tags or any other “hidden text” utilizing clicktire.com’s name or trademarks without the express written consent of clicktire.com. You may not misuse the clicktire.com Services. You may use the clicktire.com Services only as permitted by law. The licenses granted by clicktire.com terminate if you do not comply with these Conditions of Use or any Service Terms.

Your Account

If you use any clicktire.com Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. clicktire.com does sell products for children, but it sells them to adults who can purchase products with a credit card or other permitted payment method. If you are under the age of majority in your province of residence, you may use the clicktire.com Services only with involvement of a parent or guardian. clicktire.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Reviews, Comments, Communications, and Other Content

Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. clicktire.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant clicktire.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicencable right to use, produce, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, communicate to the public by telecommunications and display such content throughout the world in any media. You grant clicktire.com and sublicencees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify clicktire.com for all claims resulting from content you supply. clicktire.com has the right but not the obligation to monitor and edit or remove any activity or content. clicktire.com takes no responsibility and assumes no liability for any content posted by you or any third party.

Copyright Complaints

clicktire.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement.

Risk of Loss

All items purchased from clicktire.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns, Refunds and Title

clicktire.com does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, clicktire.com does not take title to the refunded item. For more information about our returns and refunds.

Product Descriptions

clicktire.com attempts to be as accurate as possible. However, clicktire.com does not warrant that product descriptions or other content of any clicktire.com Service is accurate, complete, reliable, current, or error-free. If a product offered by clicktire.com itself is not as described, your sole remedy is to return it in unused condition.

Pricing

Except where noted otherwise, the List Price or Suggested Price displayed for products on any clicktire.com Service represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice, or the estimated retail value for a comparably featured item offered elsewhere. The List Price or Suggested Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the List Price or Suggested Price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. Where an item is offered for sale by one of our merchants, the List Price or Suggested Price may be provided by the merchant. Unless otherwise provided, prices are in Canadian currency.

With respect to items sold by clicktire.com, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

Other Businesses

Parties other than clicktire.com operate stores, provide services, or sell product lines through the clicktire.com Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their web sites. clicktire.com does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

Disclaimer of Warranties and Limitation of Liability

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC’S CONSUMER PROTECTION ACT, DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR CONDITIONS OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

THE clicktire.com SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE clicktire.com SERVICES ARE PROVIDED BY clicktire.com ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. clicktire.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE clicktire.com SERVICES OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE clicktire.com SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE clicktire.com SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, clicktire.com DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF TITLE, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE. clicktire.com DOES NOT WARRANT THAT THE clicktire.com SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE clicktire.com SERVICES; ITS SERVERS, ELECTRONIC COMMUNICATIONS, OR E-MAIL SENT FROM clicktire.com SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. clicktire.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY clicktire.com SERVICE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY clicktire.com SERVICE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

Site Policies, Modification, and Severability

Please review our other policies, such as our pricing policy, posted on the clicktire.com site. These policies also govern your use of clicktire.com Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Our Address

clicktire.com
9230-0177 Quebec Inc.
1240-1 Graham Bell
Boucherville, J4B 6H5
450-641-2100
[email protected]
Fax: 1888-532-9807